Question if any individual reads this but AA will be the worst airline on the planet. Didn’t fly them for years because of inside complications.
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On our previous vacation the leg from the vacation from lax to Dallas was the worst I’ve at any time had .The seating was so limited I could not browse a journal because of the tightness of your seating I feel the aircraft was an A 320 ,you should Get in touch with me you will find a pair points with regards to the service generally,thank you, Brian Galbally
My Mother experienced a worst knowledge with AA flight.my Mom is eighty one yrs.old Woman who won't converse English.We asked for wheelchair guidance as a consequence of her arthritis in addition to a language issue.We experienced reconfirmed out ask for prior to her departure and a couple of days ahead of all together 4 periods.At DFW airport she required to improve aircraft.She obtained off the plane and was instructed to watch for a wheelchair help.Immediately after waiting while no person came to help her.Due to not obtaining a wheelchair guidance in time she missed her connecting airplane to N.J.Somehow she manage to secure a plane but not until finally next early morning.Agent was helping her to make an arrangement for her to remain overnight within the Airport.
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On seven/19/2013 I flew by way of American Airways from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Truly worth airport. I'd the worst knowledge I have at any time experienced While using the American Airways representatives there and Once i named buyer service they had been no help both. 1st, 1 of your respective representatives despatched us to the wrong gate; I had to ask a consultant in which our flight could be departing from for the reason that a gate variety wasn't on my boarding go. We went towards the gate instructed and were being sent to the wrong gate, due to the fact we ended up at the wrong gate we didn't listen to our departing flight info creating us to skip our flight. We went on the counter asking for a status of our flight since we had read absolutely nothing, just one AA attendant within the station was not ready to seem anything up for useful site the reason that she was typing or carrying out another thing. I spelled out to her that it was important simply because we could pass up our flight. She didn’t treatment. Regardless that there was a lengthy line of people waiting to talk to the one AA rep accessible. I waited in line for so long as I could, I then saw an AA consultant walking by and I ended her for help, she explained there was very little she could do and sent us to another AA desk. We went to that desk and we had been informed our plane was suitable there outside on the point of take off and that they might not let us on the plane since when they called the AA Reps around the aircraft and question them to look ahead to us it makes All people mad?
Reading the article in Yahoo! about a AA rep crafting “deaf and dumb” on their baggage is rude they usually should have a lot more than a pretend apology. you simply dropped a purchaser.
In April 2014 I had been provided a voucher for helping having an sick affected individual on one among yur flights. Sadly resulting from some unforeseen instances I have not been in the position to use the voucher.
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I have tried using, with no good results to reach your buyer service Office. I misread the flight time on your flight 3530 and want to alter it. I attempted contacting in just 5 minutes of scheduling this flight but have experienced no response.
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I gained the below reaction from American Airlines just after I refused their provide of a $25.00 vacation voucher for horrendous service. My responses had been posted on This page but they have been taken off. Their inadequate service Value me time and money, which I are not able to get back plus they Believe $25.